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HOW WE WILL LOOK AFTER YOUR INSURANCE NEEDS

RENEWALS

We will give you at least 14 days notice of expiry of any insurance contract which we have arranged or last renewed for you.

At that time we will send you an offer to renew the insurance contract. For more complex insurances we will renew the insurance after we have considered whether it meets your needs.

In some circumstances we may be able to arrange for the insurer to cover you temporarily before renewal instructions are received, but we cannot guarantee this.

We will notify you when renewal has been effected.

If you arranged or renewed insurance through another broker, we will not be responsible for notifying you of expiry or arranging renewal unless you ask us to do so.




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Australian Financial Services Licence number 241408