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HOW WE WILL LOOK AFTER YOUR INSURANCE NEEDS
CLAIMS
We will receive your claims notifications, assist and advise you regarding the scope of cover and pass the information to the insurer.
If a loss adjustor is appointed we shall pass on your contact details and co-ordinate meetings. In the case of a major loss, we can attend the initial meeting with the loss adjustor if you wish us to.
We will promptly forward to you all claims documentation, insurance company settlement cheques and other information.
If any claims are outstanding when you terminate our appointment as your insurance broker, we will:
- Negotiate settlement on your behalf subject to a claim service fee (to be agreed) or,
- Provide details of the claim(s) to your new insurance broker so that they may continue to negotiate settlement on your behalf.
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Australian Financial Services Licence number 241408
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